Privacy Policy
This Privacy Policy explains how A Quality Pool Company ("we", "us", or "our") collects, uses, and shares information when you visit our website or contact us.
Information We Collect
- Contact information: name, email address, phone number.
- Project details: service interest, messages, photos you upload.
- Communication data: SMS and email communications with us.
- Usage data: basic analytics such as pages visited (if enabled).
How We Use Information
- To respond to inquiries and provide estimates or services.
- To schedule consultations and communicate about projects.
- To send administrative or transactional messages.
- To improve our website and customer experience.
SMS/Text Messaging (Twilio Compliance)
- Opt‑in is collected via our website forms (checkbox consent) or by request.
- We only send SMS with your consent or in response to your request.
- We do not sell or share your phone number for third‑party marketing.
- We use Twilio as a service provider to send and receive SMS messages.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing. We only use it to provide services you request.
Data Retention
We retain information only as long as needed to provide services, maintain business records, or comply with legal obligations.
Security
We use reasonable administrative and technical safeguards to protect your information. This includes secure Google-hosted databases and multi‑step verification for administrative logins.
Your Choices
- Opt out of SMS by replying STOP.
- Opt out of marketing emails via the unsubscribe link (if provided).
- Request access, correction, or deletion of your information by contacting us.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top indicates when changes were made.